Reference

How We Handle Your Privacy on 98tiger

Q: Can I see what payment data you store?

Yes. Request a data subject access report by emailing privacy@98tiger.xyz with your account number and full name. We'll send you a complete list of personal and transaction records we hold within 3 business days where local law permits.

When you open an account with us, your personal information — from your name and contact details to your payment history — stays secure and under your control.

Identity verification onlyPayment data encryptedYour withdrawal requests tracked

Explore the Lobby Read FAQ

What We Collect and Why

98tiger Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect personal data when you register your account — your full name, date of birth, email, phone number and residential address so we can confirm your identity where local law permits. During gameplay, we log your session activity, the games you play, and your account

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balance. When you deposit through DANA, OVO, GoPay or QRIS or request a withdrawal, we record the transaction details, amounts and timestamps. We also gather device information — your browser type, IP address and operating system — to detect unauthorized access and prevent fraud. None of
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this data is sold to third parties; it stays within our secure systems and is shared only with payment processors and local authorities where local law requires it.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH US ANYTIME

How to Contact Us About Your Privacy

Team online

Live Chat

Our support team answers privacy questions during lobby hours. Open your account and head to the chat icon in the bottom-right corner to ask about data access, deletion requests, or policy clarifications.

Email Support

Send a detailed privacy inquiry to our data protection team at [email protected]. We respond within 3 business days with information about how your data is used or stored.

Account Settings

Once logged in, visit your profile settings to view and update your contact details, email preferences, and privacy choices. Changes take effect immediately on your next session.

SECURITY PRACTICES

How We Protect and Manage Your Data

Encryption and Storage

All personal data is encrypted in transit and at rest using industry-standard protocols. Your payment details are stored on isolated, PCI-compliant servers and never logged in plain text.

Data Retention

We keep your account data for as long as your account is active. After you request closure, we retain transaction records for seven years where local law permits, then securely delete other personal information.

Cookies and Tracking

We use cookies to keep you logged in, remember your language preference, and identify suspicious login attempts. You can control cookie settings in your browser; blocking them may limit lobby features.

Third-Party Access

We share data only with payment processors (DANA, OVO, GoPay, QRIS operators), anti-fraud partners, and authorities where local law requires it. No marketing companies or data brokers receive your information.

Account Security

Your login credentials are hashed and verified with two-factor authentication available in your security settings. If you suspect unauthorized access, contact our support team immediately.

Your Data Rights

You can request a copy of all data we hold about you, ask us to correct inaccuracies, or request deletion where local law permits. Email [email protected] with your account details to start a request.

Privacy Questions Our Players Ask

When you request account closure, we stop collecting new data immediately. We keep transaction records for seven years where local law permits for tax and anti-fraud purposes, then permanently delete your personal information. You can request a final data export before closure.

No. Your data stays on 98tiger systems only. We do not sell, rent or share your personal information with other platforms, marketing agencies or data brokers. Payment processors and authorities see only what they need to process transactions or comply with law.

We log your device ID, IP address and browser fingerprint when you log in. If the pattern changes — a new country, unusual device type, rapid account switches — we flag it as suspicious and may ask you to verify your identity through email or phone.

Yes. Request a data subject access report by emailing [email protected] with your account number and full name. We'll send you a complete list of personal and transaction records we hold within 3 business days where local law permits.

We retain all transaction records for seven years where local law permits. This covers deposits via DANA, OVO, GoPay, QRIS and any withdrawals you request. You can view your transaction history anytime in your account statements.

Open your account settings and uncheck the 'Promotional Email' box, or click the unsubscribe link in any email from us. You'll stop receiving promotional messages within one day but will still get account security alerts and transactional confirmations.

Yes. The app uses the same encryption as our website. Your session data is cleared when you log out, and you can enable biometric login (fingerprint or face ID) for faster, more secure access on iOS and Android devices.

How We Handle Your Privacy on 98tiger

How to Contact Us About Your Privacy

Live Chat

Email Support

Account Settings

How We Protect and Manage Your Data

Encryption and Storage

Data Retention

Cookies and Tracking

Third-Party Access

Account Security

Your Data Rights

Privacy Questions Our Players Ask

01 What happens to my data if I close my account?

02 Do you share my information with other gambling sites?

03 How do you know I'm not using a VPN or shared device?

04 Can I see what payment data you store?

05 How long do you keep my deposit and withdrawal history?

06 What if I want to opt out of marketing emails?

07 Is my data safe on the 98tiger mobile app?

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